Avaya is discontinuing software support for BCMR-D as of June of 2017. Avaya’s solution is to upgrade BCMR users to their CMS but you might be looking for a way to save time, money and still create high quality web-based reports. N-Focus is easy to use, supports multiple PBX systems and provides all the web-based analysis you need to ensure the performance and effectiveness of your call center operations. It also lets you retain all the valuable BCMR data that you have collected over the years.
Attend this webinar on to learn how Fresche's N-Focus solution can help you modernize your Avaya call center reporting with graphical, real-time and historical web reports that you can share with all of your users from an easy-to-use interface.
You'll see how N-Focus enables you to: