Replace Avaya's Discontinued BCMR with
Real-Time Web Reports

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Using Avaya's BCMR? Migrate your BCMR data to a modernized, web-based reporting solution.

Avaya is discontinuing software support for BCMR-D as of June of 2017. Avaya’s solution is to upgrade BCMR users to their CMS but you might be looking for a way to save time, money and still create high quality web-based reports. N-Focus is easy to use, supports multiple PBX systems and provides all the web-based analysis you need to ensure the performance and effectiveness of your call center operations. It also lets you retain all the valuable BCMR data that you have collected over the years.

Attend this webinar on to learn how Fresche's N-Focus solution can help you modernize your Avaya call center reporting with graphical, real-time and historical web reports that you can share with all of your users from an easy-to-use interface.

You'll see how N-Focus enables you to:

  • Easily create and share reports from a browser or mobile device
  • Modernize reporting on any version of Avaya Communication Manager
  • Enable unlimited users to create and access permission-based reports
  • Schedule reports to be distributed to all key decision makers in PDF or Excel
  • Display data anywhere - PC, tablets, mobile, TV, walls board, website and more
  • Migrate your existing historical BCMR data to maintain integrity at no additional cost
  • Deploy web-reporting within one day (often less than an hour)

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Joe with background 3

Joe McGimsey
Senior Technology Specialist


Jon Jeuck
Marketing Operations Specialist